FAQ

How long does my order take? Production is 1-3 business days, shipping to the US is 6-10 days. Total: 7-13 business days. Each product page shows an estimated arrival date.

 

Do all designs really come in every size? Yes! That is our whole thing. Nearly every design runs from 6M/2T to adult 5XL, so the entire family can wear the same print.

 

How does the family bundle discount work? Add 3 or more matching pieces to your cart and 10% comes off automatically at checkout. No code needed.

 

What if the size does not fit? Size exchanges are free within 30 days. See our Returns & Size Exchange page.

 

Where are the clothes made? In our family-run workshop in Vietnam - cut, printed, and sewn to order with care.

 

Do you ship outside the US? We currently focus on the US and ship to all 50 states with tracking.

 

When should I order for Christmas? By December 5. We start a countdown on the homepage in mid-November.

 

Can I order custom or group designs? Yes - for team, event, or group orders, see our Personalized & Group Orders page.

 

Something else? Email contact@hihiglobal.com or call +1 (818) 697-6336.