Accessibility

Accessibility Statement

Hihi Global is committed to making our website accessible to everyone, including people with disabilities. We work continuously to improve the usability of hihiglobal.com and aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Our Commitment

We strive to offer a website experience that is:

  • Navigable with a keyboard alone
  • Compatible with screen readers and other assistive technologies
  • Designed with sufficient color contrast
  • Supported by descriptive alternative text for meaningful images
  • Built with semantic HTML and ARIA attributes where appropriate

We review our website regularly and keep improving its accessibility as our store grows.

Personalization Tool Accessibility

Many Hihi Global products can be personalized with names, numbers, photos, and other custom details. We understand that interactive customization tools can be challenging for some users. If you have difficulty personalizing a product on our website, we are happy to take your order another way.

Alternative Ordering Method

If you are unable to access or use any part of our website, including the personalization features, please contact us and our support team will help you complete your order:

We aim to respond within 1–2 business days and will work with you to provide the information, product, or transaction you need through an alternative communication method.

Ongoing Improvements

We treat accessibility as an ongoing effort. Some third-party applications and integrations used on our website may affect certain features, and we continuously evaluate and improve these areas.

Feedback

If you encounter an accessibility barrier anywhere on our website, please let us know so we can fix it. Your feedback truly helps us improve.

Email: contact@hihiglobal.com